Arkansas Protection Services (APS) Security Overview
APS Security is out of Little Rock Arkansas. They have been serving customers since 1999 and serve the Little Rock region. The company works with both business and residential customers and specializes in low voltage applications. They offer the latest technology in security systems which include remote access and the integration of ZWave products with their security lineup. This enables customers to access the system remotely and control not only the security alarm, but locks, lights, thermostats and even appliances and blinds. Customers are able to save money on energy costs and give the home a “we’re home” feel even when the customer is on vacation.
APS was founded in 1999 by owner Ron Prasse. This family owned business has a high level of customer service and seeks to always provide the latest systems and products in the security industry for the best protection for their customers. The monitoring system is UL listed and provides fast response times in the case of emergencies giving customers a peace of mind knowing their families and property are secure. They own the monitoring company as well as the security company which enables them to provide consistent performance and a high level of customer service.
Arkansas Protection Services (APS) Security Reviews
APS has an A+ rating with the Better Business Bureau. They have only had one complaint in the last three years at it was resolved to the satisfaction of the customer. They have also recently become accredited by the BBB in July of 2014. The accreditation process means they have provided the BBB with company information and have agreed to abide by their standards with regard to customer service and handling of customer complaints.
Customers feel the company offers a high level of service. Technicians are knowledgeable and on time. They complete the job quickly and leave the property clean and orderly. They also take the time to train staff of how to use the equipment properly. Customers feel respected and are quick to recommend them to others and add additional products as needed. Both residential and commercial customers feel they get the attention needed to operate the system.
Arkansas Protection Services (APS) Security Equipment
For commercial clients APS offers intrusion alarms and fire alarms to protect the premises. They also offer access control, GSM monitoring, video surveillance, and integrated systems with remote access. Access control provides addition protection at the building entrance points as well as other secured areas of the building where only authorized personnel are permitted. GSM monitoring is owned and operated by the same family and provides a high level of customer service and fast response times. Video surveillance systems are built to meet the specific needs of each customer. Cameras can provide ongoing coverage 24 hours a day and video feeds, clips or images can be accessed remotely by authorized staff or owners.
For individual services intrusion protection and fire protection are available along with video surveillance and ongoing monitoring. Home automation is a popular request and is provided through Z-Wave. With Z-Wave customers can access to their system from anywhere they have an internet connection. This enables customers to arm and disarm their security system, let guest in remotely or change the lock codes remotely. Z-Wave can also control the thermostat, lights, appliances, garage doors and more. This fully integrated home management system not only provides a stronger level of security but can save homeowners money on their energy bills.
Arkansas Protection Services (APS) Security Packages
Packages are designed for residential customers. Business clients receive a custom system that will offer a different level of monitoring requirements. These rates are set specifically based on the products and services that are utilized. Maintenance packages are available which include ongoing system servicing if needed.
For residential customers there are three basic packages that meet most of the needs of homeowners. These packages can be further upgraded and customized based on the family’s needs.
The basic intrusion package starts at $20 a month. This includes a control panel that is expandable in the event the homeowner decides to upgrade in the future. Keypad, panic buttons, sensors for doors and windows, motion detector, siren and yard signs. This gives homeowners will all of the basic needs for home intrusion protection at an affordable monthly fee.
The life plus package adds a wireless receiver, two motion detectors and a glass break detector. It also includes heat and smoke detectors which will provide protection in the event of a fire. The I control package adds a GSM communicator, ZWave technology for thermostat, locks or lights, 1 remote camera, and text and email notifications in the event an alarm is triggered.All packages include 24 hour monitoring of the system.
How to Contact Arkansas Protection Services (APS) Security