All Guard Overview
All Guard Security is a third generation family owned company out of Hayward California. They take customer service seriously and survey all customers after an installation or service occurs to ensure the service quality remains high for product installations.
The company also offers the newest available technology. This includes all vision enhanced video monitoring. This high resolution video leads to faster response times when police are called and clearer images for a higher capture rate. In addition to the best equipment on the market the company owns and operates its own monitoring center. The center is UL listed and has multiple redundant systems to ensure operations even when regional events occur that impact the monitoring center.
Service is provided for northern California and all employees are licensed and bonded in the state. The company does not rely on sub-contractors for service or installation, but highly trained employees answer every call.
All Guard Security began operations in 1952 in the San Francisco Bay area. Security systems start at $99 and are very affordable. The company offers free security audits and will help to customize a system that will meet your needs and remain within your budget.
All Guard Reviews
All Guard Security has an A+ rating with the Better Business Bureau. They are also accredited by the BBB. Over the last 3 years they have has 6 complaints with the BBB. Five has been regarding their products and service and one issue with sales.
While this is a family owned business they are very corporate when it comes to the contract. They do not let customers out of the contract even under extreme circumstances. It is also important to note that the contract in an auto renewal. This means that once the initial period is over it will renew for an additional set time period. It is important to understand the automatic renewal and the cancellation timeframe as they hold customers to the letter of the contract and will seek collections to get their money.This is true for the first renewal and customers who have been loyal for many years.
Also be aware that customers are charged additional fees for all service calls. If there is a problem with the equipment or equipment failure charges will be for new or repaired equipment in addition to the service call fees and an hour rate for the technician. Read the contract carefully. If the equipment is leased then it will need to be returned upon cancellation to avoid additional fees. There is also a 30 or 60 day cancellation required depending on the contract. Without following the procedures exactly the contract will auto renew.
All Guard Equipment
All Guard Security offers equipment for residential, business, government and educational customers. For residential customers these can include burglar alarms, fire protection, carbon monoxide detection, medical alerts, video surveillance, and monthly monitoring services.
For business and commercial customers services include burglar, fire and outdoor protection, video surveillance, access control to the buildings, and monitoring solutions. They also provide environmental services. Environmental services include water leak detection, temperature monitoring, and humidity controls. These services can save customers from large losses in the event of a leak or damage caused by high temperatures or high humidity.
All Guard Security provides a wider range of security options than most company when it comes to its video options. They offer wireless video options that provide clear enough picture quality to be used by government and education organizations. All vision cameras can capture clear video in any light situations. They also offer 360 degree video which provides better coverage and reduces the number of cameras needed to cover a given area. High definition and high megapixel camera options provide clear images even in poor light or with fast movement.
All Guard Packages
Packages start at $99 for installed equipment with a multi-year contract for monitoring services. The monitoring services are owned and operated by All Guard. Packages can include a landline service, cellular or internet based connections to the central monitoring. Other options include remote access through a phone, tablet or laptop. This enables customers to access their system and enable or disable the alarm remotely.
The monthly monitoring fee will depend on which services the customer selects. The company offers a free security audit. They will come out and access the security needs of the property and make recommendations. Once a system is selected technicians install the system and a contract is signed.
The monitoring is provided in northern California and has an excellent reputation for fast response times. They verify alarms that are triggered to reduce arrival of emergency personnel in the event of a false alarm. This saves customers money, as false calls often result in fines by the city.
How to Contact All Guard
Phone: (800) 255-4273