Alert Protective Services Overview
Alert Protective Services are based in Chicago and have been serving the Chicagoland area since 1982. With over 3 decades of experience the locally owned and operated company focuses on service and providing customers with the latest technology. The company sells security equipment and will help to custom design a system that will meet both the customers’ needs and budget. They also have the ability to reroute most existing systems to their monitoring service. This often saves customer’s money once they are out of any current contracts.
They offer the latest technology, which includes remote monitoring options. This allows customers to enable or disable the system remotely. Customers are also able to receive texts and email alert notifications regarding system activity. The systems are affordable and can cost as little as $1 a day. They are reliable and provide local services for installations, servicing and system monitoring. These features give customers peace of mind. They know that if their alarm is triggered, help will be on the way in a matter of seconds.
Alert Protective Services Reviews
Alert Protective Services maintains an A+ rating with the Better Business Bureau. In the last 3 years they have only had one complaint and that was resolved to the customer’s satisfaction. The company responds to complaints and bad reviews and makes a genuine effort to keep customers happy.
Customers like that the equipment pricing is very competitive and that the monitoring fees are lower than most companies in the area. Technicians and sales staff are very knowledgeable and work to meet customer needs rather than upsell to unnecessary products or services. The technicians take the time to install the system correctly and then spend time with the property owner to ensure they know how to operate the system.
Generally technicians are on time and very professional. There are also no long term contracts and the terms of the contract provide generous cancellation policies, if a customer needs to cancel before the contract is complete. The company can work with existing systems, new installations or upgrading existing systems. This provides a great deal of flexibility for customers.
The biggest complaint is in communication. If for some reason a technician does not show up or an appointment is not kept, the company is slow to respond and return calls. While they do eventually take care of the issue, miscommunication can cause a reduction in customer satisfaction. Fortunately mistakes on the company’s part are not frequent.
Alert Protective Services Equipment
Alert Protective Services offers systems for both home and business customers. They offer installation for both existing properties and new construction. The company is also able to upgrade existing systems with the new features and technology the customer chooses. This enables customers to obtain the security system they want at the lowest possible price.
Upfront the system may cost more than competitors because many competitors finance the equipment and this results in long term contracts that cannot be cancelled. In order to have short contracts with generous cancellation terms, the equipment must be purchased upfront. This also means that the customer owns the equipment and saves on the monthly monitoring costs over the long term. When equipment is added to the monitoring service then the monthly costs can be significantly higher.
Alert Protective Services offers the latest equipment. This includes home security monitoring along with fire and safety protection. Medical alert systems are available for customers who wish to monitor an elderly parent. In addition to the basic services video surveillance, climate control, lighting control, and remote control monitoring are also available. Email and text alerts are an option with the remote control monitoring.
Alert Protective Services Home Security Packages
Alert Protective Services custom designs security packages for each homeowner or business. This ensures that they receive exactly what they need and nothing more. The company is known for its no nonsense pricing and approach to sales. They provide customers with options and they let them choose which features they want. This eliminates the high pressure sales pitches and results in customers gaining a system that meets their needs without additional features they will not use. Customers can add features or upgrade their system at any time.
With all systems the 24/7 local monitoring station comes with a monthly monitoring fee. This fee starts are $1 per day but can be more depending on the features selected. Things like video surveillance can add to the monthly cost. The monitoring station is UL approved and maintains a backup system with triple redundancy. This provides protection for customers even if there is a regional outage.
Alert Protective Services seeks to provide customers with what they need and then provide the best service in the industry. This strategy has made them a leader in the Chicagoland market.
How to Contact Alert Protective Services
Phone: (773) 685-8383