Alarm Monitoring Protection Alarm Inc. Overview
Alarm Monitoring Protection (AMP) is headquartered out of American Fork Utah and services residential and business customers in the Utah market. They offer the latest in security technology, reliable equipment and a 24 hour monitoring service for clients. All technicians are licensed by the state and trained by the manufacturers to ensure they understand how to install, train and operate the systems.
The company also offers a central monitoring center that provides 24/7 response to customer emergencies. The monitoring center offers multiple redundant monitoring centers across the country.
This provides the highest level of coverage and offers a system that will provide response to emergencies even in the event of a large regional disaster that might impact one or more monitoring centers.
They specialize in providing fire protection and intrusion protection that is comprehensive. Installation, monitoring and servicing is provided for all of their products and services. By providing the latest technology customers are able to protect their families and their property and have the peace of mind knowing help will come quickly if an emergency arises.
Alarm Monitoring Protection Alarm Inc. Reviews
Alarm Monitoring Protection Inc. maintains an A rating with the Better Business Bureau. They have had 2 customer complaints with the BBB over the last 12 months and both cases have been closed. The complaints were with regard to advertising and sales issues. Interestingly there is no phone number on the website, only emails, with which to reach the company.
While this company is listed as Alarm Monitoring Protection Alarm Inc. there is another company listed with the BBB under AMP Security at the same address who has an F rating. They have over 100 complaints in the past 3 years with 49 in the last 12 months. A third file with the BBB is listed under AMP Alarm LLC also contains the same address in American Fork Utah. This company received 26 complaints in the last 3 years, with 16 being in the last 12 months. This company has also received an F rating with the BBB. Each of these businesses are listed separately with slightly different registered names but the business addresses are the same for all three companies.
It would be recommended that you review the BBB complaints and check with the FTC to determine if this company has rectified their customer service issues with the newest company. Aggressive sales tactics and lack of customer service were at the top of the list for complaints. It is not necessary to let door to door salesmen in your home. Verify everything they promise and be sure it is followed up in writing. Also be aware that the FTC offers a 3 day cooling off period in which a customer can cancel a contract even if a security system has been installed.
If you feel you are a victim of aggressive sales tactics, take measures to protect yourself and your family. There are certainly many companies that provide honest services with exceptional customer service.
Alarm Monitoring Protection Alarm Inc. Equipment
Alarm Monitoring Protection offers the latest equipment to provide services for customers. LYNX wireless panel provides a 2 way voice system that can create interactive communication with the monitoring center. Keypads can also be hardwired into the home or business through the use of a landline. This provides monitoring with the central monitoring center that is based on telephone line communication. In addition to keypads, door and window sensors, motion detectors that are pet friendly, and glass break sensors are also available.
In addition to intrusion protection customers can choose to secure their home from natural occurrences like fire and smoke. Heat detectors, smoke detectors and carbon monoxide detectors are available for customers to protect their home. Panic buttons are also available which provide access to medical personnel in the event of a fall. The panic button combined with two way communication panels allow the central monitoring center to establish contact and get help for the resident quickly and efficiently.
Alarm Monitoring Protection Alarm Inc. Packages
Monitoring and equipment packages are custom built depending on which services the customer chooses. If the customer leases the equipment then the cost of the equipment is reflected in the cost of monthly monitoring. This requires a multi-year contract to cover the cost of the equipment in addition to the monthly cost of the central monitoring services.
How to Contact Alarm Monitoring Protection Alarm Inc.
Phone: (800) 817-3918