Advanced Fire and Security Overview
With headquarters in Pompano Beach Florida, Advanced Fire and Security serves Florida customers from Orlando south to as far as the Caribbean. With nearly 100 full time employees the company is unique in that it does not subcontract any work. All of their employees are trained in house. Service technicians also receive third party training with a certification company and that provides a great platform for instilling a strong culture with customer service as a priority.
All service technicians are trained, certified and bonded by the FASA (Fire Alarm Systems Agents) and NICET (National Institute of Certified Emergency Technicians). These are high level certifications that are the best certifications in the industry. The company offers customer service hours that are accessible 24 hours a day 7 days a week. This provides the needed service at any time a customer has questions or needs. 24 hour monitoring service is also available to provide prompt response times when an alarm is triggered.
The company is one of the largest security companies in the south Florida region. They offer Fire Alarm Systems, Security Systems and sprinkler systems to both residential and commercial customers. Advanced Fire and Security was honored with the Honeywell President’s award for 2013. This was the 10th time the company received the award for having top rated customer service.
Advanced Fire and Security Reviews
Advanced Fire and Security has very high customer reviews. Customers are pleased with the high level of knowledge from employees and technicians and the accessibility of technicians regardless of the time of day. The technicians are knowledgeable, friendly and available to answer questions and to help troubleshoot system issues. This high level of customer service is refreshing as customers feel valued by the company.
The training that service personnel are required to complete ensures that each employee is cross trained and able to assist customers in the many areas of business operations. These policies reduce run around and increase customersatisfaction. Highly trained technicians also reduce the number of service calls. When the security systems are installed correctly the first time, service calls are less frequent. When issues do arise technicians have the experience to identify and correct the problems quickly.
Advanced Fire and Security Equipment
Advanced Fire and Security offers three different types of security systems. This includes fire alarm systems, home and business security systems and sprinkler systems. Fire systems include six levels of fire protection. Expandable emergency evacuation system, analog addressable fire alarms, graphic work stations, conventional fire alarms, advanced fire alarms services, and wireless fire security.
The security systems provided will depend on the customer’s needs. This may include intrusion protection, CCTV and video surveillance, card access and door entry security. Advanced fire and security works to offer the latest technology to both small and large customers, in order to meet the customer needs and provide the peace of mind that comes with security your property. Agents for the company will visit the property and help to identify the customer needs and provide a system that will meet those needs.
The most recent addition to the Advanced Fire and Security product line up is sprinkler systems for businesses. The company offers new systems, testing of existing systems, repairs of existing systems, and pump testing. They can help a company design and engineer an effective system that will improve safety for the building. This evaluation will include code analysis, and design layout that will account for both water supply and occupancy. Sprinkler systems can be installed in new construction as well as existing buildings.
Advanced Fire and Security Packages
Advanced Fire and Security offers custom packages that are personally designed to meet each customer’s needs. The company offers a free evaluation of current security needs and they will design a system that will meet those needs. The company has highly trained personnel that know what to look for when evaluating a property. It is the company’s goal to identify both expressed and unexpressed needs to create a security system that will meet the true needs of customers.
They work with individual homes to design basic security systems that will protect homeowners, to complicated businesses that include security, fire and surveillance needs beyond the basic designs. Card entry and fire sprinkler systems are also available as both retrofits and new construction projects. This high level of customization gives customers confidence they will be safe and secure using the Advanced Fire and Security systems.
How to Contact Advanced Fire and Security