ADT Security Reviews

Overview | Customer Service | Monitoring | Equipment | Contracts | Coupons | Videos

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ADT PulseWhen most people think about home security companies or services, ADT Security quickly comes to mind. ADT Security is the household name when it comes to home security companies. There’s a lot to be said about the impact of ADT Security, a company founded over 130 years ago on the alarm industry, but this is review is not only about ADT’s impact on the home security industry it’s about their impact on You… the consumer. With millions of customers ADT Security is the largest home security company in America, possibly the world but there’s no way for me to confirm that. Almost everyone recognizes their yard signs in the neighborhood because it says ADT Security and that name hasn’t changed since most of us home security shoppers where much younger.

ADT  Security has a franchise or dealer system which enables them to be probably the only true home security with a national presence, for service, installations business solutions. They represent a huge chunk of the industry so they are not just the name people know, they are able to provide services other smaller, albeit more technologically advanced home security companies may not be able to offer. Services such as in home free consultation and professional installation, service and installation of more complex wired solutions for homes and business. There is an ADT  Security dealer in most cities across the U.S.

ADT Security remains the best option for customers who may need more guidance and hand holding through the home security system buying and setup process, especially since ADT Security typically installs hard-wired home security systems.

Customer Service

ADT Security has the most elaborate infrastructure setup to address their customers, they are very efficient with an army of installers, service technicians and phone support representatives. With their hundreds, maybe thousands of dealers around the country it is relatively easy to acquire ADT Security services, or service an existing security system in a home you just moved into.  ADT Security provides great industry training for their employees and their customer service representatives seem very knowledgeable. They also train and license local installers, and provide free in home and over the phone consultations. ADT Security’s aggressive training programs for their employees, in person sales consultations and their relatively easy access to customer service have helped them maintain their position as the top alarm company in the country.

Monitoring Plans

ADT Security has something for everybody, from traditional phone line based system, internet based and cellular monitoring. You can also get enhanced monitoring with the newer ADT Pulse services. ADT pulse gives you remote access from your smart phone and/or computer amongst other new and innovative features like web based cameras with streaming video, we can’t forget to mention the increasingly popular home automation services. ADT Security has multiple monitoring stations across the country which gives their customers a level of redundancy that is rare amongst other home security companies. ADT Security monitoring begins at around $36.99 for phone line based monitoring and monitoring costs could rise with ADT Pulse monitoring services.

To compare monitoring options with other home security companies reviewed on this site, look up ADT Pulse monitoring services.


ADT Security offers equipment from several manufacturers which are great for customers. Their equipment options make them our number top company for value and options. This is based on the wide range of equipment types and solutions they are able to provide. They provide both wired and wireless home security equipment, home and business, cameras and access controls. When it comes to home security equipment ADT security services has it all. ADT also installs in businesses where access controls and hard wired surveillance cameras may be necessary as well as complex zoning options for different areas and departments. ADT Security offers GE, Honeywell amongst other security equipment, they are more likely to be compatible with home security equipment in existing homes. ADT Security has become the go-to company for many consumers when it comes to taking over an existing home security system, these types of home security consumers represent a good chunk of the market.

ADT provides professional installation for home and business security equipment, they also provide and in home presentations of their equipment, so their customers get to see the equipment before purchasing.


ADT Security contracts vary and could depend on the dealer providing the service, typically 2 – 3 years monitoring contracts.

Coupons and Promotions

ADT Security promotions are running most of the time. The latest deal is free home security equipment around $850 worth of equipment. The best is to call to find out what the latest ADT Security Coupon or ADT Security discount code is. Sometimes you can use a competing home security coupon to have them come down on price.