Action Security Systems, Inc. Review


  1. Overview
  2. Review
  3. Equipment
  4. Packages
  5. Details
  6. Contact

Action Security Systems, Inc. Overview

assa-logoAction Security Systems, Inc. was founded in 1977 by a gentleman named Clarence Hight. The goal was to become the local premiere residential security specialist, offering both burglar and fire alarm systems. Today, it’s a locally owned family business that thrives in the Middle Tennessee area, and their reputation seems to improve every year. Action Security does everything in-house, from design, to sales, installation, and monitoring. They specialize in access control, alarm monitoring, burglar alarms, business security, design, fire alarms, home security, installation, intercoms, video surveillance, and much more. They work with thousands of different clients in the residential, commercial, industrial, and governments sectors. Action Security will only install parts that are made by manufacturers who offer at least a 3 year warranty. However, a number of their systems will have as much as a 5 year warranty. The labor warranty that the company provides is one year. All their technicians are factory trained and certified, and compliant with the standards of the TN Alarm Contractors Board. All training also meets the National Burglar and Fire Alarm Association Standards.

Action Security Systems, Inc. Reviews

Customers of Action Security Systems Inc. definitely appreciate that the company is locally owned and operated in Tennessee. The staff must meet a number of requirements and receive numerous certifications to work for Action Security, and it seems to show. There are a number reviews that note how knowledgeable and helpful the staff is. There are very quick response times, and customers appreciate how patient and kind employees are over the phone and when coming to the home for an evaluation. The company has a system that makes installation very fast and easy, and customers note that the equipment is intuitive and easy to use. As is often the case, this company simply doesn’t provide enough information on their website about what the cost of equipment and installation will come to. They do have a basic security package, but there’s no mention of what this will cost, and how much the monthly monitoring fee is. That being said, the minimum 3 year warranty that Action supplies is a godsend, and really makes their business stand apart from the rest. It’s common for security companies to tie customers into a very long contract and then not give them a sufficient warranty on the equipment they install. Action Security has gone that extra mile to ensure that their equipment is not only state of the art, but covered for as long as possible. This element certainly gives customers incredible peace of mind.

Action Security Systems, Inc. Equipment

Action Security Systems prides themselves on only providing equipment from the top performing manufacturing suppliers. Their sales consultants advise their customers on the latest technology, and Action Security provides all this equipment in-house. Also, the warranty policy that Action Security adheres to is quite fantastic. That being said, it’s hard to get a sense of just what suppliers the company is using. It is not mentioned on their website, but they do boast that it is the most innovative and leading-edge in the industry. Action Security will be fully responsible for installation and maintenance of this equipment, and once installed, they’ll be able to instruct the customer how to use the equipment optimally to best protect their home or business.

Action Security Systems, Inc. Home Security Packages

assaThe basic home security package that you can get from Action Security is what you’ll find at most security companies. They work on a unique modular concept that makes expanding, installing, and servicing much easier than with most other systems. In fact, it’s quite easy to expand the system you already have, as well as upgrade and enhance it with Action Security’s latest products. In addition to their basic home security package, which is quite comprehensive (although there’s no mention of price), you can expand this system by adding other features such as smoke detection, heat detection, carbon monoxide, motion, and glass break detection. They will also provide phone line monitoring with cellular backup. All of these systems are monitored by a 24 hour UL listed control center. It’s unfortunate that there isn’t more information about this basic package on the company’s website, but you can be assured that you’ll receive the standard control panel, key fob, motion sensors, door and window contacts, burglar alarm, and company signs and stickers.

Action Security Systems, Inc. Details

  • * Serves Middle Tennessee
  • * Founded in 1977
  • * Provides security for residential and commercial customers
  • * 24 hour UL-listed control center
  • * Minimum 3 year warranty on equipment
  • * Highly trained staff

How to Contact Action Security Systems, Inc.


Phone: (615) 833-6145

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