AAA Alarm & Security Overview
AAA Alarm & Security is a one-stop shop offering comprehensive service for security systems, surveillance and monitoring. The company is family owned and operated, servicing Phoenix, Arizona. They serve commercial/business and residential clients locally and statewide. With the A+ rating from Better Business Bureau, AAA Alarm & Security is recognized as one of the reputable firms operating in the area. The business is a corporation.
The company has been in operation since 1985. It is also a state licensed, insured and bonded service contractor. They specialize in providing innovative and top of the line security systems that are designed to deliver total peace of mind for business and residential owners.
Over the years, they have formed partnerships with some of the leading security system manufacturers and they take pride in offering the latest and the finest technological advancements in security systems.
Aside from the accreditation from the Better Business Bureau, AAA Alarm & Security is also affiliated with Electronic Security Association, Arizona Alarm Association and the Local First Arizona.
AAA Alarm & Security Reviews
AAA Alarm & Security has been granted BBB accreditation since October 1987 and has been given continuous accreditation of an A+ rating for the past 27 years. Since the past three years, only a single complaint was filed against the company, which had something to do with the company’s product/service.
According to the complainant after enduring a recurring problem that has gone unresolved, he served a 30-day notice to cancel the company’s service per contract stipulation. However, the company still charged the client monthly fees even after the service have been cancelled. Despite repeated calls, the issue still remained unresolved.
However, the said complaint was considered to be a closed matter as the company responded with a detailed explanation of the issue. According to BBB, AAA Alarm & Security offered a resolution but the complainant did not pursue further and the matter was then assumed closed.
Aside from that one complaint filed, there were no other negative feedbacks filed on BBB website for the past 12 months. The company has managed to maintain a good, reliable reputation as one of the leading service contractors operating in Phoenix, Arizona area.
AAA Alarm & Security Equipment
Aside from installation services, AAA Alarm & Security company also sells a number of DIY security systems and other products from some of the leading manufactures in the industry. Among the brands they carry include Acron and Arrowhead, Ademco, ADT, Apex, Aritech, AT&T, Bosch Radionics, Brinks Broadview and so much more. This offers DIY enthusiasts the option to install their own security systems without the need to spend on hefty service charges and monthly subscriptions.
Their company website features links to the manuals of all their product offerings under the Customer Support tab. In addition, they also answer inquiries via phone or email.
AAA Alarm & Security Packages
AAA Alarm & Security caters to both residential and commercial clients. They offer a wide array of services spanning home security, burglar alarms, home monitoring, video surveillance, fire and life safety, home automation and cellular backup.
In particular, they install security systems and alarm monitoring as well as complete home automation, home theatre design, cabling and installation. They also provide central vacuum systems, access control including smart phone access as well as cabling and data systems.
All their solutions are tailor made based on the unique security requirements of clients. Through the years, they have installed glass break detectors, inside and out sirens, panic buttons, door and windows monitor, motion and smoke detectors, water sensors and so much more.
Aside from selling security system solutions and offering installation services, AAA Alarm & Security also have subscription-based service for their security and monitoring service. This is the primary business of the company with a rapidly growing client base. They are also known for their troubleshooting and customer support services.
As for their rates, first time customers are offered a special rate of $23.95 monthly subscription for their complete monitoring service. This service will require a landline telephone and is covered with a two-year contract. They also offer cellular monitoring for $34.95 every month, but will not require a landline telephone.
Different rates apply for commercial clients and businesses, with complete monitoring subscription offered at $27.95 per month. The security system can be customized based on specific business requirements.
AAA Alarm & Security Details
- Years in Business: 28 years
- BBB Rating: A+
- Hours of Operation: 24 x 7 Access and Availability
How to Contact AAA Alarm & Security
Phone: (623) 780-5755